Difference between CRM and Contact Management System

What is Customer Relationship Management Software?

What is a Contact Management System?

What is the difference between CRM and CMS?

1. Area of functionality

2. Automation

3. Report Generation

4. Segmentation

5. Documentation

Bottom line

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store